Resolution Processing
Our company specializes in providing comprehensive support services tailored specifically for law firms, ensuring seamless operations as they cater to extensive client bases.
SERVICES
What We Do
Customer Service Call Center
The call center for a law firm serves as a pivotal communication hub, bridging clients and legal professionals. Equipped with trained representatives well-versed in legal terminology and the firm’s services, this center handles inquiries, schedules consultations, and provides general assistance. Leveraging state-of-the-art telecommunication systems, the center ensures that client concerns are promptly addressed, reflecting the law firm’s commitment to accessibility, professionalism, and excellent client care.
Inbound/Outbound Mail Processing
Inbound/Outbound Mail Processing for a law firm is a structured system ensuring timely and secure handling of all correspondence. Inbound processing involves receiving, sorting, and delivering incoming mail, often containing sensitive legal documents, to the appropriate legal professionals or departments within the firm. Outbound processing, on the other hand, encompasses preparing, packaging, and dispatching legal documents, notices, and other essential communications to clients, courts, or other relevant entities. The entire process is meticulously managed, safeguarding client confidentiality and upholding the firm’s reputation for professionalism and reliability.
Document Management
Document Management for a law firm is a comprehensive system that ensures the organized, secure, and efficient handling of myriad legal documents. Leveraging advanced software solutions, this system categorizes, stores, and retrieves documents, from contracts to court filings, in a structured digital environment. With built-in access controls, versioning, and audit trails, the firm can easily track modifications, collaborate in real-time, and safeguard sensitive information. By streamlining document-related workflows, the law firm enhances productivity, reduces errors, and ensures the consistent and timely delivery of legal services to its clients.
Human Resources
Human resources for a law firm plays a critical role in cultivating a workplace environment that champions professionalism, inclusivity, and growth. Tasked with recruiting, training, and retaining legal talent, the HR department ensures that the firm’s values are upheld in every hiring decision, while also overseeing employee relations, benefits, professional development, and performance evaluations. By fostering a harmonious and productive work atmosphere, human resources contributes significantly to the firm’s success, ensuring that both the staff and clients benefit from a cohesive, capable, and contented team.
Accounting
Accounting for a law firm is an intricate process that encompasses the meticulous tracking and management of financial transactions related to client retainers, billable hours, expenses, and operational overheads. With strict regulatory compliance requirements, the accounting team ensures that client funds are kept separate from the firm’s operational finances, typically in trust accounts. Through comprehensive financial reporting, periodic audits, and timely invoicing, the accounting department supports the firm’s financial health, transparency, and ethical obligations, ultimately contributing to its reputation and sustainability in the competitive legal landscape.
Marketing
Marketing for a law firm is a strategic endeavor aimed at elevating the firm’s brand presence, showcasing its legal expertise, and attracting prospective clients. By leveraging a mix of traditional advertising, digital platforms, and content-driven campaigns, the marketing team crafts narratives that highlight the firm’s successes, areas of specialization, and value proposition. In a profession bound by stringent ethical guidelines, law firm marketing walks a fine line, ensuring that all promotional efforts are accurate, dignified, and reflective of the firm’s commitment to legal excellence and client service.
Technology
Technology’s role in running a law firm is transformative, streamlining operations, enhancing client services, and facilitating efficient case management. From sophisticated legal research tools and digital document storage solutions to communication platforms and cybersecurity measures, technology empowers law firms to operate with increased precision, accessibility, and speed. In an industry where time is often of the essence and the stakes are high, harnessing the capabilities of modern technology ensures that legal professionals remain competitive, responsive, and optimally equipped to serve their clients’ evolving needs.
A Trusted Team With Decades of Experience.
At Resolution Processing, we pride ourselves on offering versatile legal services tailored to meet the unique demands of any client. Whether you’re a small team or a large enterprise, our infrastructure is designed for total scalability, ensuring we can swiftly ramp up our support whenever the need arises.
Five Spheres.
One Mission.
At the heart of Resolution Processing lies a steadfast dedication to integrity, ensuring that honesty and ethical principles guide every action we take. Our role as advocates drives us to passionately represent our clients, giving voice to their concerns and rights within the justice system. We pursue excellence in all aspects of our practice, striving to provide superior legal counsel that is both insightful and strategic. Our unwavering commitment means that every client receives personalized attention and relentless dedication to their cause. Ultimately, our mission converges on one fundamental goal: the pursuit of justice, ensuring that fairness and equity prevail in every case we undertake.
Integrity
Advocacy
Excellence
Commitment
Justice
We're Here To Help!
Hours
M-F: 9am – 6pm (EST – Eastern Time)
S-S: Closed
Call Us
(949) 245-7880